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What Google's Android means to the tech industry

ITworld 02/13/2008

Don Reisinger, ITworld.com

Editor's note: This column is part of a new series, "Making It Personal", that explores our love/hate relationship with personal technology.

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The cell phone industry is rife with competition and a severe lack of distaste for the consumer. Instead of allowing you to do what you want with the phone you purchased, both manufacturers and carriers try to prohibit you from hacking your handset and at times, moving it to another carrier, even though the task would be as simple as popping out your current SIM card and adding another.

For years, this kind of mentality has permeated every facet of the cell phone industry. After all, this is a market that's run by a group of suits that subscribe to the beliefs of the Old Guard and have no real clue what consumers want.

If you're looking for proof of that assertion, look no further than the iPhone. Instead of being like most other GSM phones that would allow the owner to pop a SIM card out and use it on any carrier, Apple, in its infinite wisdom, agreed to a deal that would lock the phone down to one of the most hated carriers in the world. To make matters worse, the phone shipped without the ability to add third-party apps that could actually enhance the experience and probably jump start sales.
But alas, the iPhone has been relegated to the role of 'hack-worthy' instead of 'buy-worthy.' According to its most recent figures, Apple has sold over 4 million iPhones, but its sales pace has slowed and although the company sells about 20,000 iPhones per day, the chances of it selling 10 million this year - one of Steve Jobs' goals - are slim at best, considering its current rate.

Ironically, Apple and AT&T also failed to realize that a huge hacking community would emerge that would confront these two companies and provide one of the most entertaining battles this industry has seen in years. And with around 1 million unlocked iPhones in the wild, according to Piper Jaffray, an international middle-market investment bank and institutional securities firm, it looks like Apple is losing.

If you ask me, the company could have fixed the hacking community long ago and realized that what the consumers in this industry want isn't to have their hands held by tech companies, but the ability to do what they want, how they want on products they purchased with their hard-earned money.

Was it really so hard to figure out?

In comes Google. Instead of succumbing to the allure of releasing its own cell phone and being forced to compete in an extremely competitive market that doesn't allow any company to enjoy an advantage for too long, Google set its sights on Microsoft's Windows Mobile OS, Symbian OS and to some extent, Apple's Mac OS X hybrid on the iPhone. And by announcing the open-source Android OS that would allow companies and users to do practically anything with their cell phones, the industry may have finally woken up and realized that we're on the precipice of something big.

Google's Android platform is based on Linux and is a creation that is backed by the Open Handset Alliance. But beyond how it works and what makes it work, Google's new OS is something fresh and new that none of us have witnessed in years.

In essence, Android does away with the foolish notion that operating systems should be locked down and gives the power back to the manufacturers and users to create an element of innovation that has been lacking in the cell phone industry for so long. Let's face it - how many times have you run down to your local Verizon Wireless or T-Mobile store only to find the same crappy handsets running the same crappy OS, looking roughly the same? It's ludicrous.

But things will change. Instead of seeing the derivative devices that do nothing to push this industry forward, you will finally see a group of Android-based phones that offer something different from every other device and have the look and feel of something new, even though they're all running the same basic operating system.

But perhaps more compelling, Android will allow us to finally take an upper hand in what really goes on in the cell phone industry. For years, we've been forced to pick and choose from pure crap, with no prospects of something good coming down the pike anytime soon. In effect, we've been drones who walk into our local carrier's store every two years, peruse the limited offerings of junkers and ask for the one that looks sexiest. Is that really what we've been reduced to?

With the help of Google, all this will change. Instead of allowing the Old Guard fat cats to get fatter on our dime, they will finally need to work for the income they enjoy so well. After all, if you compare two Android-based phones at the store, each priced well within your budget, the only thing that can differentiate them is the OS. And as long as the companies in the Open Handset Alliance stay true to their pact of offering the most compelling OS that doesn't fall into the generic category like so many others today, it's one company's version of Android that will make your decision for you.

If nothing else, Google's Android platform is a by-product of where the tech industry is in its development phase. Instead of being the scary beast from years ago where people didn't want to know about tech and couldn't care less how to get the most out of it, we've entered a phase where people want to tinker with their gadgets just as much as they want to fix up their homes.

In essence, the idea that cell phone users are "dumb" and can't even find the 'Send' button is finally being replaced by the idea that people are looking for innovation, intuitive design and the ability to do what they want, when they want, how they want. After all, they bought the device with their own money, they should be allowed that freedom

And it's that notion - freedom - that has finally permeated the tech industry and will usher in exciting devices going forward. You can bet on it.

 

Don Reisinger is a technology columnist who has covered everything from Google and Apple to HDTVs and cell phones. You can find his columns on CNET, Computerworld, InformationWeek, ITworld and many others. For more information, visit donreisinger.com. If you'd like to see what Don's up to every day, follow him on Twitter. (Please note: The opinions expressed in this column are solely those of the author and do not necessarily reflect the opinions of ITworld.)




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